Creador de Contenido para Redes Sociales y Especialista en Admision de
New York
Social Media Content Creator & Intake Specialist
Full time • New York
Replies within 24 hours
Benefits:
- 401(k)
About Us
Proner & Proner is a Midtown Manhattan personal injury law firm with over 35 years of experience fighting for injured people. Through our Spanish-language brand, Abogados de Confianza, we serve the Spanish-speaking communities of New York City, Long Island, Westchester, and Connecticut, handling construction accident cases under New York Labor Law, auto accidents, and premises liability.
Our Spanish outreach is not a translation of our English marketing. He has his own voice, with an active social media presence and regular programming on Facebook Live. We are looking for someone to take the reins of that voice.
Responsibilities
Social Media and Content (about half of the position)
- Create original content in Spanish for Instagram, TikTok, YouTube and Facebook under the Abogados de Confianza brand
- Producing and supporting our Facebook Live programming, including promotion, in-stream support, and repurposing segments into short clips
- Write scripts, texts, and hooks in natural, conversational Spanish, appropriate for a diverse audience of Mexican, Central American, Dominican, Ecuadorian, Colombian, and other communities
- Develop and maintain a monthly calendar of Spanish-language content on injured workers' rights, construction site safety, what to do after a car accident, and community issues
- Shoot and edit short-form vertical video, including at community events
- Monitor comments and direct messages in Spanish and channel real inquiries to the admissions department
- Measure results and report on reach, engagement, and leads generated
Client intake (about half of the position)
- Answering calls, web forms, and social media messages in Spanish and English from prospective clients
- Conduct intake interviews with empathy and accuracy, documenting the facts of the accident, injuries, treatment, and insurance information in our system
- Evaluate inquiries based on the firm's criteria and escalate promising cases to an attorney without delay
- Follow up with prospective clients and submit and track representation contracts
- Serve as a trusted point of contact for community members who may feel nervous about contacting a law firm
Requirements
- Native or completely fluent Spanish, spoken and written, with the ability to write natural texts without relying on machine translation
- Professional English, spoken and written
- 2 years or more of experience in content creation, digital marketing, customer service, call center, sales, or legal admission
- Comfort in front of and behind the camera, including live video
- Knowledge of CapCut, Adobe Premiere, Canva, or comparable editing tools
- Genuine empathy and cultural fluency. Many of the people who call us are injured workers, scared, and unsure of their rights. Earning their trust in the first two minutes is the heart of this job.
- Organization, Tracking, and Discretion with Sensitive Information
Desirable
- Previous experience in a personal injury firm
- Knowledge of Latino communities and New York area Hispanic media
- Experience in live broadcast production
- Graphic design or animation skills
Benefits
- Real control of an already established Spanish-language brand with an existing audience
- Direct access to a senior attorney who speaks Spanish and appears personally on camera
- [Benefits: Health insurance, paid days, 401(k), transportation benefits]
How to Apply
Send your resume along with a short note in Spanish and links to social media accounts, videos, or campaigns in Spanish that you have created or managed.
Proner & Proner is an equal opportunity employer.
Compensation: $65,000.00 per year
Proner & Proner was founded by A. Stanley Proner in 1958, soon after he returned from military service in Korea. He wanted to help people who had suffered tragic, unexpected accidents. From the beginning, Proner & Proner had a philosophy of putting its clients’ needs first. Stanley Proner believed that if the firm was focused on its clients, success would follow.
Over 50 years after the firm was founded, Proner & Proner still stands for strong, compassionate representation for accident victims. Today, Managing Partner Mitchell Proner, Stanley Proner’s son, carries on the firm’s traditions of fearless advocacy, client service & philanthropy.
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